Privacy

For purposes of this document, “Olivebranch” is defined as Olivebranch (sometimes referred to as the “Company”).


We are committed to respecting your privacy. This Privacy Policy applies to the Olivebranch websites and mobile applications and the services provided by Olivebranch (individually and collectively referred to as the “Services”) that link to this Policy, wherever you access the Services, regardless of the platform or device used. If you do not agree with this Privacy Policy, please do not use the Services to which this Privacy Policy is linked. Please read this Privacy Policy carefully. By accessing and using the Services, you agree to accept the terms of this Privacy Policy.


1. Types of Information We Collect.


Olivebranch collects information from and about you and how you use the Services in order to provide you with the best experience on the Services. We collect information in the following ways:


Information You Provide: When you visit and use the Services, you may be asked to provide information that identifies you, like your name, social media handles/identifiers, email address, zip code, phone number, or other standard contact information, or if you purchase a product or service from us, this information may include credit card or other financial information (collectively, “Personal Information”). Additionally, you may provide us with certain demographic information about yourself, such as your gender, race, and birthday (collectively, “Demographic Information”). We may also ask you to voluntarily provide us with information regarding, for example, your personal or professional interests, experiences with the services we provide and contact preferences (collectively, “Other Information”). If we use any of your Demographic Information or Other Information in combination with your Personal Information, we will treat it as Personal Information under this Privacy Policy. You may have the opportunity to update some of this information by electing to update or manage your preferences via an email you receive from us, or within your account.


Information Collected from Your Use of the Services: We collect information about the Services and how visitors use and interact with the Services we provide, such as your device and information about your viewing habits and interactions with videos, content, ads, email campaigns and other messages on and by the Services or as otherwise specified herein (“Usage Information”). If we use any of your Usage Information in combination with your Personal Information, we will treat it as Personal Information under this Privacy Policy.


Usage Information includes:


• Device information. We collect device-specific information (such as your hardware model, browser identification, operating system version, unique device identifiers, and mobile network information, including phone number).


• Service usage information. When you use the Services, we may collect usage data about your interaction with and use of the Services. This may include the URL that referred you to the Services, the areas within the Services that you visit, how long you spend on the Services, the time of day of your visit, information about your interaction with emails sent by or on behalf of the Services or our partners (such as date/time of access, deliverability of emails, and other communication metrics). This information allows us to improve the content and operation of the Services and facilitate research and analysis of the Services.


• IP Address. An IP address is a string of numbers associated with the device you use to access the Internet.


• Location Information. When you use the Services, we may collect and process information about your exact location. We may use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers.


Information Collected from Cookies and Other Technologies: Olivebranch and our partners use various technologies to collect and store information when you visit the Services in order to identify your browser or device, and to enhance your visit.


• Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a web site. When you visit that web site again, the cookie allows that web site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some web site features or services may not function properly without cookies.


• Mobile identifiers. We may use software development kits (“SDKs”) or mobile advertising identifiers (i.e., IDFA on Apple mobile devices or Advertising ID on Android mobile devices), which function similarly to cookies on mobile devices. You may reset your IDFA or Advertising ID in the settings on your mobile device.


• Web Beacons. Small graphic images or other web programming code called web beacons may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, to make cookies more effective, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.


Information We Receive from Social Networks and Other Third Parties: From time to time, we may collect information about you from third-party sources, including social media platforms and third-party data providers, pursuant to the permissions you have set with those third parties. For example, when you engage with our content on social networking sites or applications you may allow us to have access to information from your social media profile, such as your name, gender, email address, birthday, location, photos, videos and the posts or the “likes” you make.


2. How We Use the Information We Collect.


We may use the information we collect or receive about you to support our legitimate business interests, such as your customer relationship with Olivebranch. We may use the information you provided about yourself or that we collect or receive to fulfill your requests for programs and services, to provide you with personalized content recommendations, to respond to your inquiries about our offerings and the Services, to send you information for marketing purposes (such as special offers, promotional announcements, and customer surveys), to enable you to participate in contests and sweepstakes, to process transactions and manage Service accounts, to enforce our Terms of Use and all applicable laws and legal requirements, and/or for the purposes for which you provided the information. We may also use the information to conduct research and to improve the design or content of our Services, and to analyze the usage of our Services or content. This may include sharing your information with third parties in order to provide, support and improve our Services or to make certain features of our Services available.


When you provide information from your social media account you consent to the use of this information in accordance with our privacy policy statement. When you provide personally identifiable information to us through an application, on our Services, or on third party social networking sites, it may be publicly viewed by other members of the applicable social media site and we cannot prevent further use of the information by third parties.


3. Who Do We Share Information With.


We may share the information you provide or the information we gather from third parties to any party with your consent or, in any event, to our affiliated companies (including Olivebranch LLC), subsidiaries, agents, contractors and our business partners in furtherance of the above-described legitimate business purposes or for other lawful purposes. We also may share information with the following groups:


(a) third-party service providers (“Service Providers”) who perform services on our behalf or who provide functions that help us to operate, maintain and improve the Services. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our Services, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our Services), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services. In connection with our Services, we use a third-party service provider, MailChimp to provide email newsletters or email communication with individualized content relevant to the Services. In providing this service, MailChimp may collect and process certain personal information about you.


(b) entities with which we may merge or which may acquire all or substantially all of our assets, as customer information likely will be one of the transferred assets;


(c) social networks, due to certain interactions with the Services or with us. Some of this information sharing will be governed by the applicable social media network’s privacy policy. Please review such policy before using our Services;


(d) we may offer sweepstakes, contests, and other promotions (“Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the terms, conditions or official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list; and


(e) in addition, if we believe it is necessary, we may disclose information collected from you in order to: (i) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and violations of the Terms of Use, (ii) respond to legal process, for example, in response to a subpoena or court order, (iii) respond to a law enforcement agency’s request, (iv) verify or enforce compliance with the policies governing our Services and applicable laws and (v) establish or exercise our legal rights, defend against legal claims, and as otherwise required or permitted by law.


(f) we may also share your information as disclosed to you at the time of collection and/or as otherwise in accordance with your communication preferences.


4. Your Control Over Your Information


Email Communications. When you receive communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly at [support@olivebranch.com](mailto:support@olivebranch.com). Regardless of your indicated email preferences, we may send you administrative emails regarding the Services, including, for example, notices of updates to our Terms or this Privacy Policy.


Update or Delete Your Account Information. If you wish to verify, correct, update or delete any of the Personal Information provided to us in connection with a personal account on the Services, you may do so by editing it on your associated account page. Please note that we may be required (by applicable law or otherwise) to keep the outdated information and not delete it (or to keep the outdated information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data remaining in our archives because of backups and other reasons.


Opt-out of Targeted Advertising. If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. Below are the steps you can take to opt-out of targeted advertising:


• If you wish to opt out of our Google AdWords remarketing, you can do so by visiting the Google Ad Preferences Manager.


• If you are using one of our mobile applications, you can download App Choices.


• Adjust the privacy settings on your mobile device.


• Update the privacy settings in the help section of your browser.


• You may click on the ad choices icon in advertisements.




Please note that even if you choose to remove your information or “opt-out,” you will still see advertisements online; however, those advertisements will no longer be tailored to your interests. Information about your usage of the online services may still be collected for research, analytics, or internal operations purposes. We are not responsible for the effectiveness of any such opt-out options.


Cookies. The “Help” feature on most browsers will tell you how to stop accepting cookies, how to receive notifications when cookies are being sent, and how to disable cookies entirely. Rejecting cookies does not mean you will no longer see ads, but may limit functionality on the Services.


California Residents – Privacy Rights.


California residents have certain rights under California law. You may request disclosure of the types of Personal Information collected about you and how that information is used. Olivebranch does not sell Personal Information. You may also request deletion of your Personal Information under qualifying circumstances. Identity verification is required. Requests may be submitted no more than twice per calendar year.


We may reject requests that are unreasonable or not required by law. We may retain information as required by law or for operational purposes. We take reasonable measures to destroy or de-identify Personal Information when it is no longer required.


Nevada Residents – Privacy Rights.


Nevada S.B. 220 provides consumers the ability to opt out of the sale of Personal Information. Olivebranch does not sell Personal Information as defined in S.B. 220.


5. Consent to Processing and Transfer of Information.


Olivebranch is a United States company and the Services are provided from the United States. If you are a user who resides outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable countries.


6. What Else Should I Know About My Privacy?


Third-party websites and services accessible through the Services have separate privacy and data collection practices, independent of us. We have no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages. While we strive to protect your information, we cannot guarantee its security during transmission.


7. Children.


Children under the age of 13 may not provide any Personal Information to us via any of our Services without verifiable parental consent. We do not knowingly collect or solicit Personal Information from children under 13. If we learn that we have collected such information without consent, we will delete it as quickly as possible.


8. Security.


We use our best efforts to protect your Personal Information through measures such as encryption, passwords, and physical security. However, no online service can be absolutely secure. Third parties may unlawfully intercept or access transmissions. Therefore, we cannot guarantee absolute privacy.


9. How Do We Respond to Do Not Track Signals?


At this time, we do not recognize automated browser signals regarding tracking such as “Do Not Track.” You may change cookie settings through your browser.


10. Updates and Effective Date.


Visitors will be notified of changes to this policy through prominent language on the Services. The effective date of this version of the Privacy Policy is January 1, 2021.


11. Other Legal Notices.


Any dispute over privacy is subject to this Privacy Policy and the applicable Terms of Use, including limitations on damages and application of the law of the state of Georgia. For concerns, please email [support@olivebranch.com](mailto:support@olivebranch.com). The use of information we gather is subject to the Privacy Policy in effect at the time of use. You should review the Services frequently for updates.